Digital Transitions is the leading Phase One dealer in the world for a number of reasons, but customer service and support is at the top of that list. Now celebrating our 15th year in business, we’re excited to announce the next step in our never-ending quest to provide the best experience for anyone purchasing Phase One gear—our new member benefits program, MaxRESOLUTION.
This new program cements our reputation for providing more knowledge, value, one-on-one care, and desire to resolve any issue than anyone in the industry by offering exclusive perks and services to our members.
What does it take to become a member? Simple. By purchasing a Phase One digital back from DT, you’re instantly enrolled for as long as you own the equipment, including all customers that have previously bought from us—you’re automatically a MaxRESOLUTION member now.
For those of you who are long-time DT customers, you understand the lengths we go to to make sure you’re getting the most out of your Phase One investment. Now that you’re a MaxRESOLUTION member, those benefits also include:
- Access to Top-tier, Priority Technical Support, Whenever You Need it: Phone, Email, Video & Remote Computer Access
- Equipment Orientation & Workflow Optimization
- Customized Hardware & Software Training
- Firmware Updates
- Hardware Tune-ups & Sensor Cleanings
- Continuing Care, Including Digital Back Loaner Programs
- In-person & Online Training Courses
- Generous Trade-in & Upgrade Program
- Rental Discounts
- Special Promos & Equipment Discounts
- Exclusive Events
- Tech Tips and Newsletter Subscriptions
- And Much More…
The Launch Event
We’re launching this program with a special event for all MaxRESOLUTION members in the new DT Resource Center & Official Phase One Showroom on Thursday, September 6th. You’re invited to come see the new space, have a drink with the DT team, and learn more about the exciting things happening in the world of DT and Phase One.
Thursday, September 6th, 2018
4:00 PM – 7:00 PM
DT Resource Center & Official Phase One Showroom
2nd Floor 35 W. 35th St
New York, NY 10001
Enjoy drinks and light bites while exploring the new Resource Center & Showroom, along with some special announcements and insights from the DT Team.
We wouldn’t have made it to our 15th year in business without our fantastic customers, and we’re excited to provide even more reasons to continue doing business with our dedicated team. We hope to see you at our event, but even if you can’t make it, keep an eye out for your MaxRESOLUTION membership card in the mail. If your mailing address or contact info has recently changed, please drop us a line so that we can send you your membership information. We look forward to talking to you soon!