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Frequently Asked Questions

So...What do you guys even do?

We are the leading seller of Phase One Camera Gear and Related Equipment such as Arca-Swiss technical cameras or Eizo monitors. Phase One does not sell direct and depends on dealers like us to represent their brand and provide the best possible frontline experience to clients. This frees Phase One's time and money for things like R&D and new products.

That's great and all but why should I buy from you?

Well, here are a few reasons:

We've been in business for over 12 years, this is all we do and we are good at it
We stand behind everything we sell. If it is not right, we'll fix it
We offer free training on every product we sell and unlimited Tech Support
We have been awarded the Phase One Support Partner of the Year 2015
We have relationships with the best photographers in the USA
We actively promote and recommend our clients.
We are the only true bi-costal Phase One dealer with offices in New York and Los Angeles
Looking for something obscure or need a custom order? We can do that

Do you have Flat Rate Shipping?

Yes, we offer flat rate $5 ground shipping on all accessories in the online store. If you need a faster shipping method please call use at 212-529-6825 and let us know.

Do I receive an invoice for my order?

If you require a more official invoice than the one you received in your email after order please send us a messages to accounting@digitaltransitions.com and we will be more than happy to accommodate.

Demo Studios in New York, Los Angeles, and Chantilly

But don’t think that’s all, we cover all 50 states (and made house calls in Alaska + Hawaii).
Find us at our New York location right off of Herald Square or our conveniently located Los Angeles location in Culver City.

Looking for Digitization Services? Make an appointment with us in Chantilly, Virginia, New York, or Los Angeles.